Advantage Anywhere

Training and Support

We believe training and support is an important component when it comes to implementing a new system.  That's why we provide learning options to fit every user and team.  People learn in different ways and to meet those needs, we provide a variety of training options that shorten the startup time, grow with you and promote long-term adoption.  We want you and your users to be knowledgeable and successful from the start.

Help and support includes:

  • Online Training customized and tailored for your organization

  • Onsite Training, provides a hands-on, classroom style training environment to reach the maximum number of users in an interactive learning environment

  • In-House Training at our corporate office, a working get-away located just 7 miles from the beach

  • Monthly online open-training sessions where we take an in-depth look at one subject.  We include Q & A with regard to that topic and then open the forum to any and all questions.  This is a place users come to get questions answered live and on the spot.  Check your email for the next scheduled session.

  • Help Desk/ticketed support submit your questions and have them answered by a help desk support professional.  Please allow up to 24 hours 

  • FAQs a searchable compilation of frequently asked questions found in the online knowledge base

  • Weekly and monthly subscriber emails sent to all users with updates, new features and user tips

  • Online searchable knowledge base including on-demand videos that cover all the functionality and features to make using the system to the fullest, easy.

  • Pre-recorded Online Trainings, access 24/7 to full pre-recorded training sessions available on-demand, anytime.


We're here for you. For the quickest answer to your question, please use the free Knowledge base and online information.  If you don't find the answer to your questions there, feel free to contact support:

  • Help Desk ticketing portal

  • Help Desk phone 239-337-2667

  • The Knowledge Base, on-demand videos, and FAQs can be accessed from within Advantage Anywhere, simply click on the HELP link in the main menu, once logged in.

Contact us for your specific support needs

9681 Gladiolus Dr. #211, Fort Myers, FL 33908

239-337-2667  |

© 2019 by Genesis Global Technologies - Authors of Advantage Anywhere

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